---
title: Account & User Management | PDF Createmate
description: Account & User Management
---

[Skip to content](https://help.pinetco.com/pdf-createmate/account-user-management#main-content)

English

Show submenu for translations

![Pinetco](https://help.pinetco.com/hs-fs/hubfs/RZ_Pinetco_Logo-dunkel-1.png?width=120&height=25&name=RZ_Pinetco_Logo-dunkel-1.png)

- Home
- About Us
- Contact Us
- HubSpot Blog

Open main navigation

Close main navigation

- Home
- About Us
- Contact Us
- HubSpot Blog
- English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [PDF Createmate](https://help.pinetco.com/pdf-createmate)
2. [Account & User Management](https://help.pinetco.com/pdf-createmate/account-user-management)

# Account & User Management

- [How can I create a second PDF Createmate account using the same email?](https://help.pinetco.com/pdf-createmate/how-can-i-create-a-second-pdf-createmate-account-using-the-same-email)
- [Can we have multiple users?](https://help.pinetco.com/pdf-createmate/pdf-createmate/can-we-have-multiple-users)
- [How can I change the HubSpot account that is connected to PDF Createmate?](https://help.pinetco.com/pdf-createmate/pdf-createmate/how-can-i-change-the-hubspot-account-that-is-connected-to-pdf-createmate)
- [Where can we change the language?](https://help.pinetco.com/pdf-createmate/pdf-createmate/where-can-we-change-the-language)
- [How do I delete my organization account?](https://help.pinetco.com/pdf-createmate/pdf-createmate/how-do-i-delete-my-organization-account)
- [How can I disconnect my HubSpot account from PDF Createmate?](https://help.pinetco.com/pdf-createmate/pdf-createmate/how-can-i-disconnect-my-hubspot-account-from-pdf-createmate)
- [Can we link more than 1 HubSpot account to PDF Createmate?](https://help.pinetco.com/pdf-createmate/pdf-createmate/can-we-link-more-than-1-hubspot-account-to-pdf-createmate)
- [Where can I see what HubSpot account is linked to PDF Createmate?](https://help.pinetco.com/pdf-createmate/pdf-createmate/where-can-i-see-what-hubspot-account-is-linked-to-pdf-createmate)
- [What are the roles & permissions?](https://help.pinetco.com/pdf-createmate/pdf-createmate/what-are-the-roles-permissions)

See less ▼

- [Getting Started](https://help.pinetco.com/pdf-createmate/getting-started#main-content)

    - [Creating your first PDF](https://help.pinetco.com/pdf-createmate/getting-started#creating-your-first-pdf)
    - [HubSpot objects](https://help.pinetco.com/pdf-createmate/getting-started#hubspot-objects)
    - [Can we get a demo and/or can you help me setting everything up?](https://help.pinetco.com/pdf-createmate/getting-started#can-we-get-a-demo-and-or-can-you-help-me-setting-everything-up)
    - [Requirements](https://help.pinetco.com/pdf-createmate/getting-started#requirements)
    - [Connecting HubSpot](https://help.pinetco.com/pdf-createmate/getting-started#connecting-hubspot)
    - [Limitations](https://help.pinetco.com/pdf-createmate/getting-started#limitations)
- [PDF Creation](https://help.pinetco.com/pdf-createmate/pdf-creation#main-content)

    - [Preparing your DOCx Template file](https://help.pinetco.com/pdf-createmate/pdf-creation#preparing-your-docx-template-file)
    - [Data formatting](https://help.pinetco.com/pdf-createmate/pdf-creation#data-formatting)
    - [Triggering the PDF Creation in HubSpot](https://help.pinetco.com/pdf-createmate/pdf-creation#triggering-the-pdf-creation-in-hubspot)
    - [Signatures](https://help.pinetco.com/pdf-createmate/pdf-creation#signatures)
    - [Setting up Template in PDF CreateMate](https://help.pinetco.com/pdf-createmate/pdf-creation#setting-up-template-in-pdf-createmate)
- [Working with the PDFs](https://help.pinetco.com/pdf-createmate/working-with-the-pdfs)
- [Troubleshooting](https://help.pinetco.com/pdf-createmate/troubleshooting)
- [Account & User Management](https://help.pinetco.com/pdf-createmate/account-user-management)
- [Legal](https://help.pinetco.com/pdf-createmate/legal#main-content)

    - [Data Privacy/Protection](https://help.pinetco.com/pdf-createmate/legal#data-privacy-protection)
- [Pricing & Billing](https://help.pinetco.com/pdf-createmate/pricing-billing)

- Home
- About Us
- Contact Us
- HubSpot Blog

[![Pinetco](https://help.pinetco.com/hs-fs/hubfs/RZ_Pinetco_Logo-dunkel-1.png?width=120&height=25&name=RZ_Pinetco_Logo-dunkel-1.png "Pinetco")](http://hubspot-demo-account.pinetco.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Pinetco GmbH